Returns & Exchanges

At Rival Strength, we are committed to providing high-quality fitness equipment. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team via email with your order number and the reason for return to receive your Return Authorization number.

• 2.
  Package Your Gear

  Ensure all equipment is disassembled and placed back into its original packaging with all included hardware and manuals to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label or use a tracked courier service to send the items back to our central warehouse distribution center.

• 4.
  Inspection and Refund

  Once our team inspects the returned equipment for quality assurance, we will process your refund or dispatch your exchange items within 5-7 business days.